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NBF Online - Online Login Changes

You can now connect to our NBF online platform with your email instead of your 8-digit code. Your email user ID will be valid for all National Bank (NBC) online platforms.

Switching from User ID to email address

Follow the guide here for step-by-step instructions to make the switch to an email user ID.

Switching to email user ID
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Multi-factor authentication

In addition, the login process for our platform is evolving to enhance your security with multi-factor authentication using a validation code via text or email. An example of this can be viewed here.

Multi Factor Authenication
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How to reset your password

Once you have changed to an email user ID and you need to reset your password, click below for further instructions.

Reset Password
Download PDF • 703KB

Need help with our online service?

Please contact Angel at 604-643-2865 or Rosa at 604-643-2869 from our team or the National Bank technical support team at 514-871-2470 or 1-888-751-1220 from Monday to Friday, 9am to 5pm (ET).

- Your Creed Capital Management Team

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